Conference papers and lectures

BUSINESS INFORMATION AND ANALYSIS IN AUSTRALIA
Issues in the Work Environment, a view from the coalface

Lecture given to Monash Masters Students in the School of Information Management and System, 13th May 2003

The lecture was a reflection on issues involved in running an independent business information and research company in Australia. It focused on the following points:

• Client characteristics
• Types of requests
• Changes in the types of clients from 1998 to 2003
• Pros and cons of operating an independent business information and research company in Australia
• Reality checklist for prospective players
• Trends in the industry.

Download powerpoint presentation.

FRIENDS OR FOE: STRATEGIC ALLIANCES IN THE NOUGHTIES

Presented to the 9TH SPECIALS, HEALTH AND LAW LIBRARIES CONFERENCE, 26-29 August 2001

Libraries and Information centres are increasingly being run as businesses within business and as such it is appropriate to examine models that companies use and apply them to our situation. The aim of the paper is to examine the use of alliances in business and apply some of the theoretical frameworks to the Library and Information sector.

This paper will first examine the theory behind alliances and also give some examples of what has worked and what has failed and the reasons behind this. This knowledge will provide the basis of the second half of the paper which will provide some ideas on how we can leverage this theory to pursue alliances or not.

The paper does not set out to provide answers but is intended to be a thought piece for the industry so that we can build Information Centres of excellence for the future. To survive Library and Information Centres have to become the first port of call for key decision makers in organisations. Through alliances gaps can be filled in existing services.

Download the full paper (.doc) or powerpoint presentation.

BUSINESS ACUMEN vs REFERENCE SKILLS.
What makes a good Information Broker?

Presentated to the ALIA - RAISS Conference 12th October 2001 - Melbourne

Download the powerpoint presentation.